Dear Valued Customers,
We at Virtus Motors are committed to providing you with the highest quality electric vehicles at an affordable price. As we continue to grow and expand our operations, we have become aware of the unfortunate reality that there are scammers out there who are taking advantage of our reputation and selling fake or copied versions of our products, or even worse, asking for money in our name.
It is important for us to address this issue directly with our customers to ensure that you are aware of the risks and can take necessary precautions to avoid falling victim to these scams. We take these fraudulent activities very seriously and are working tirelessly to combat them.
We have received reports from customers who have been scammed into purchasing fake or copied versions of our products, which are often of poor quality and do not meet our strict safety and quality standards. In some cases, scammers have even gone as far as to use our brand name to solicit funds from unsuspecting customers.
We want to make it clear that Virtus Motors has not authorized any third-party resellers to sell our products on online marketplaces or through any other channels. We strongly advise customers to purchase our products only through our official website or our authorized dealerships to ensure that they receive authentic and safe products.
To further protect our customers from scams, we have implemented several measures such as incorporating unique product identifiers and security features in our products. These features will enable customers to easily identify whether the product they have received is genuine or not. Customers who suspect that they may have purchased a fake or copied product can contact us directly and provide us with the details of the transaction and the product in question.
We are also working closely with law enforcement agencies to investigate and prosecute those responsible for selling fake or copied versions of our products or soliciting funds in our name. We urge our customers to report any suspicious activity related to our products immediately to the authorities and to us.
We want to assure our customers that we are doing everything in our power to protect them from these fraudulent activities. We will continue to invest in new technologies and processes that can help us prevent these scams from happening and ensure that our customers always receive authentic and safe products.
Thank you for your continued trust and support in Virtus Motors. We remain committed to providing you with the best electric vehicles on the market, and we appreciate your help in identifying and preventing fraudulent activities.
Sincerely,
Virtus Motors Team